Support & contact

How can we help?

One inbox, read by the lab. Product support, privacy requests, release questions, or just a note — it all starts here.

Email Wonder Box Lab

emrulkayes031@gmail.com

No contact form, no account, no tracking. Just email.

Product support

Start with the product.

Tap Defense app icon

Tap Defense

Android · Pre-release

Questions about Tap Defense, a purchase, or your saved progress? Include your device model, Android version, and what happened. Please do not send passwords or payment details.

RushTrail Runaway fox character

RushTrail Runaway

Android · In development

Questions about RushTrail Runaway or its development? Email us with the subject above. Please do not send passwords or payment details.

Before you write

A little context helps.

For product issues, include enough detail for us to understand what happened. Please leave out passwords, payment-card numbers, and anything else you would not want in an email.

  • The product and version, if you know it
  • Your device model and operating-system version
  • What you expected to happen
  • What actually happened
  • A screenshot, if it is safe to share

Common questions

Quick answers.

Looking for a product-specific policy? Tap Defense has a separate published privacy policy.

Tap Defense privacy policy
Where can I download Tap Defense?

Tap Defense is in pre-release and does not have a public Google Play listing yet. A verified store link will be added to its product page when one is available.

Is RushTrail Runaway available?

Not yet. RushTrail Runaway is an active development build with no public download or release date.

How do I make a privacy request?

Email us with “Privacy request” in the subject. Tell us which product or page the request concerns. For Tap Defense, the published product policy explains how app data is handled.

How do refunds work?

Purchases made through Google Play are processed by Google Play. Start with Google Play's refund flow. If you are unsure which purchase is involved, email us and we will help point you in the right direction.

Can I ask about future products?

Of course. We are exploring apps, AI tools, and SaaS alongside games. There are no public dates or unreleased product details to share yet, but we are happy to hear what you are curious about.